Privacy Policy

Welcome to CreativeSharks (“Company”, “We”, “Us”, “Our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, process, store, and safeguard your information when you access our website https://creativesharks.in and purchase our digital products.

By using our website or purchasing any digital product, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our digital services:

• Personal Identification Data: Full name, email address, phone number, billing address, communication details.
• Payment Information: Transaction ID, payment mode, payment status (we do NOT store card details).
• Digital Delivery Logs: Download history, device verification, IP address used during download.
• Technical Data: Browser type, device type, operating system, IP address, date/time of website visits, user activity logs.
• Cookies & Tracking Data: Session cookies, preference cookies, analytics cookies.

2. How We Use Your Information

We use your data strictly for service improvement and digital product delivery:

• To deliver digital products instantly after purchase.
• To authenticate digital licenses and prevent unauthorized access or piracy.
• To improve customer support and respond to queries faster.
• To send updates, purchase confirmations, login alerts, and new product information.
• To analyze website performance and enhance user experience.
• To maintain security, detect fraudulent activities, and protect intellectual property.

3. Legal Basis for Processing Your Data

We process your data under these lawful grounds:

• Contractual obligation: To deliver digital products you purchase.
• Legitimate interest: To protect our digital content and intellectual property.
• Compliance: To meet legal and tax obligations.
• Consent: For marketing communication, only when allowed by you.

4. Cookies Policy

We use cookies to improve your browsing experience. Cookies help us:

• Keep you logged in securely
• Prevent fraud & multiple unauthorized downloads
• Analyze site traffic & user behavior
• Personalize your experience

You can disable cookies anytime via your browser settings, but some features may stop functioning properly.

5. How We Protect Your Information

• End-to-end encryption for sensitive data.
• Regular server monitoring and malware scanning.
• Encrypted data transmission using HTTPS SSL security.
• Restricted access to customer data.
• Secure cloud storage with industry-standard protection.

6. Sharing of Information

We NEVER sell or rent your personal data. We share limited data only with:

• Payment gateways: Razorpay, PayPal, UPI processors.
• Email service providers: For order confirmations & product delivery.
• Cloud hosting providers: To store digital products securely.
• Analytics tools: To improve website performance.

All partners comply with strict security standards.

7. Digital Product Licensing & Monitoring

To prevent piracy and illegal distribution, we may:

• Track download attempts
• Verify device/IP used
• Restrict multiple downloads if misuse is detected
• Disable licenses for illegal sharing

8. Your Rights

You have the right to:

• Request access to your stored data
• Request correction of incorrect information
• Request deletion (if no active licenses exist)
• Opt-out of marketing emails anytime

9. Data Retention

We store your information only as long as necessary for:

• Digital product licensing
• Customer support
• Legal or tax obligations

10. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices, content, or policies of third-party websites.

11. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13. If collected unknowingly, we delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised date.

13. Contact Information

For questions, support, or privacy-related requests, contact us:

CreativeSharks
Plot No. S-68, BL Tower-3, 3rd Floor, Maharani Farm,
Mahaveer Nagar 2, Gayatri Nagar B,
Durgapura, Jaipur, Rajasthan 302018, India

Phone: +91-7852002706
Email: info@creativesharks.in