Cancellation Policy

This Cancellation Policy outlines the terms related to canceling orders placed on CreativeSharks. As our products are digital in nature, special rules apply to prevent misuse, unauthorized distribution, and piracy.

By purchasing any digital product from https://creativesharks.in, you acknowledge and agree to the conditions below.

1. Nature of Digital Product Orders

All items sold on our website are digital downloads. Once the purchase is completed, the product is delivered instantly via email or download link.

Digital items cannot be physically returned or revoked once accessed; therefore cancellation policies differ from physical goods.

2. No Cancellation After Order Confirmation

Once your order has been successfully placed and payment is processed, cancellation is NOT allowed under any circumstances because:

• The product is available for instant download
• Access to digital content is irreversible
• Files can be saved, copied, or distributed immediately

Hence, all orders are final and non-cancellable.

3. Cancellation NOT Allowed After Download

Cancellation requests will not be accepted if:

• You have downloaded the file
• You have accessed the product in any form
• You have received the download link

Even if you have not used the product, access itself makes cancellation impossible.

4. Cancellation Before Payment Confirmation

You may cancel the order only if:

• Your payment has not been completed
• Your order is still in pending status

After payment is confirmed, no cancellation request will be accepted.

5. Wrong Email Provided by Customer

If you entered the wrong email address during checkout:

• Cancellation will not be allowed
• You must contact customer support for correction

After verification, we may resend the product to the correct email.

6. Duplicate Order Cancellation

If you accidentally placed duplicate orders (same product twice), you must:

• Notify us immediately
• Provide payment proof

We will verify the claim. If both products were not downloaded, we may cancel one order.

7. Cancellation Due to Technical Issues

Cancellation is allowed only if:

• You were charged but the product was NOT delivered
• Severe technical issues prevent access to the product

We will first attempt to resolve the issue by:

• Resending the download link
• Providing alternate access

Cancellation is considered only if the issue remains unresolved.

8. Anti-Fraud & Misuse Policy

To prevent piracy and illegal file sharing, we monitor:

• Download count
• IP address activity
• Device fingerprints
• Suspicious user behavior

If fraudulent activity is detected:

• Cancellation requests will be rejected
• Account access may be suspended
• Legal action may be taken under the Indian Copyright Act

9. Chargeback Abuse Warning

Raising a false chargeback after receiving digital products is considered fraud.

• Your access to all products will be permanently blocked
• Legal action may be initiated
• Refund or cancellation will not be provided

10. Customer Responsibility

Before placing an order, it is your responsibility to ensure:

• You read the product description
• Your device supports the required file format
• You check your email address is correct
• You have stable internet to download the file

Failure to meet these conditions does not qualify for cancellation.

11. Changes to this Cancellation Policy

CreativeSharks reserves the right to update or modify this Cancellation Policy at any time without prior notice.

All changes will be updated on this page with a revised date.

12. Contact Information

For cancellation enquiries o