Policy on Returns and Refunds

Your happiness is our top focus when it comes to our digital services at Creative Sharks. We work hard to offer you solutions of the highest caliber.

However, we recognize that there may be instances where returns and refunds are required. Please carefully review our amended Return and Refund Policy.

1. Eligibility for a Refund: You might be qualified for a Refund if: You have had a serious problem with our service that we are unable to fix. Not at all, according to our Terms of Service. You ask for a refund 7 days after making a transaction.

2. Requesting a Refund: Please email our customer service team at refunds@creativesharks.com to make a refund request. Describe the problem in detail and provide any pertinent information.

​3. Solution: We will quickly examine your refund request. If your request is granted, we’ll reimburse your money using the original payment method.

4. Non Refundable Services: Refunds may not be available for some services, such as special projects.These exclusions will be explained to you before you make a purchase.

5. Get in Touch: You can email us at returns@creativesharks.com if you have 

any questions or issues about our return and refund policy. We value your confidence in Creative Sharks. Our goal is to make sure you’re satisfied, and we’re committed to rapidly and equitably resolving any problems you might have with our services. We appreciate you choosing us to be your source for digital solutions.